Outsourcing FAQs
Why outsource to India? Straight answers.
Cost, quality, time zones, data security, contracts and white-label delivery: the questions agencies and businesses in the USA, the UK and Australia ask before outsourcing to us.
Why outsource to India?
India has one of the world’s largest pools of experienced, English-speaking digital marketing professionals. Here is what that means for you in practice.
Why should I outsource digital marketing to India?
India combines a very large pool of experienced, English-speaking digital marketing professionals with costs well below the USA, the UK and Australia. Add the time difference, which lets work continue while you sleep, and you get more capacity for the same budget. The real benefit depends on choosing a partner with strong processes and honest communication.
Is outsourcing to India cheaper than hiring in-house?
Usually, yes. An in-house SEO specialist earns an average base salary of around $60,000 in the USA (PayScale), £35,000 in the UK (IT Jobs Watch) and A$67,600 in Australia (PayScale), before payroll taxes, benefits, recruitment, software and management time. SEO Fleet charges from $30 an hour, and you pay only for the hours or plan you use.
Is the quality of work from India as good as local agencies?
It can be better or worse, just like any local agency. Quality comes from experience, process and review, not from a country. SEO Fleet has worked with clients in the USA, the UK and Australia since 2007, and every piece of work is checked by a senior specialist before it reaches you.
How do you handle the time difference with the USA, UK and Australia?
India Standard Time is 5 hours 30 minutes ahead of UTC. Our working day overlaps the UK morning and the Australian afternoon, and we schedule calls with US partners in their morning or late afternoon. For most work the time difference is an advantage: a brief sent at the end of your day is often done by your next morning.
What are your working hours?
Our team works India business hours, Monday to Friday. For partners in other time zones we agree regular overlap times for calls, and urgent issues on live campaigns are handled outside normal hours when needed.
Will there be language or communication problems?
English is the working language of our team and of India’s business world. We write in US, UK or Australian English as each client needs, and we put important points in writing so nothing depends on a phone line.
How do you communicate with outsourcing partners?
Email, Slack, Microsoft Teams, WhatsApp or your project board, whichever you prefer, plus scheduled video calls on Zoom or Google Meet. You get one named account lead.
Is my clients’ data safe with an Indian outsourcing company?
We sign an NDA before receiving client details, limit access to the people working on each account, use the client’s own accounts rather than copying data, and remove access when work ends. We can also work within your own data processing agreement.
Do you comply with GDPR, CCPA and the Australian Privacy Act?
We follow the data handling terms in your agreement and the requirements of each market we work in, and we can sign a data processing agreement. Your legal team should confirm that the agreement suits your clients.
Will my clients know I outsource to India?
Only if you tell them. We deliver under your brand and never contact clients who come through a partner. If a client needs support, we can step in as part of your team, under your name.
How do I pay an Indian outsourcing company?
We invoice in US dollars, and can quote in pounds or Australian dollars on request. Payment is by international bank transfer or another method agreed in your contract, and every invoice is itemized.
Are there any hidden costs?
No. You see the hourly rate or plan price before work starts. Ad spend, paid tools you ask for and third-party fees, such as paid placements a client approves, are always agreed in advance.
What if I am not happy with the work?
Tell us. Revisions are included, and if something is not working we change the people, the plan or the process. Monthly plans run month to month, so you are never locked in.
How do I start outsourcing to SEO Fleet?
Send an outsourcing inquiry with what you need. We reply within one business day, agree the scope and price in writing, sign an NDA if you want one, and usually start within a week.
Can I start with a small trial project?
Yes. Many partners start with one audit, one month of content or one client account, then grow once they are confident in our work.
Do you work with freelancers and small agencies, or only large ones?
Both. Some of our longest relationships began with freelancers and one-person consultancies who needed a reliable team behind them.
Why choose SEO Fleet over other Indian outsourcing companies?
We have delivered SEO and digital marketing since April 7, 2007, publish our prices instead of hiding them, never contact our partners’ clients and use only white-hat methods. You work with the same named people month after month.
Do you use AI tools in your work?
Yes, where they help, such as research, analysis and first drafts. Every deliverable is checked and finished by a person, and we never put client data into tools without permission.
What can I outsource besides SEO?
PPC, paid social, social media, content, email marketing, video, Google Business Profile, web design, web development, website maintenance and reporting. See our outsourcing services for the full list.
Working with SEO Fleet
What is white-label digital marketing outsourcing?
It means a specialist team delivers digital marketing work, such as SEO, PPC, social media or website management, for your clients while you sell it under your own brand. Your client deals with you; SEO Fleet works behind the scenes as your delivery team.
Can SEO Fleet work under our company brand?
Yes. Reports, documents and dashboards can carry your branding, and our team can use the email addresses and channels you provide when you want us to appear as part of your team.
Can you work directly with our clients?
Only as part of your team. If your client needs an explanation, a fix or support, we step in on your behalf, using your name and the channels you choose. SEO Fleet never contacts a client who comes to us through a partner on its own, and never markets to them.
Can you work behind the scenes?
Yes. Most of our outsourcing work is done this way: you manage the client relationship and we deliver the work to you.
Do you sign NDAs?
Yes. We sign reasonable non-disclosure and non-solicitation agreements before work begins when partners require them.
Can we outsource only individual tasks?
Yes. You can send a single audit, a set of website changes, a batch of articles or one campaign set-up. There is no requirement to outsource everything.
Do you accept complete digital marketing projects?
Yes. We can take on complete projects and ongoing programs covering SEO, PPC, social media, content, email, websites and analytics.
Can we outsource ongoing SEO campaigns?
Yes. Monthly SEO campaigns are one of the most common things partners outsource to us, either fully or just the implementation.
Do you offer monthly retainers?
Yes. Retainers suit recurring work such as SEO, webmaster services, social media, content production and website maintenance.
Can we hire dedicated resources?
Yes. A dedicated resource arrangement reserves agreed hours from a specialist or a small team each month for your work.
How do you handle project communication?
We agree one main channel at the start, such as email, Slack, Microsoft Teams or your project management tool, plus a named contact on each side and regular check-ins.
How do you ensure quality?
Every deliverable is checked by a second person before it reaches you, we work to agreed briefs and checklists, and we ask for your feedback early on new accounts so we learn your standards quickly.
Can we start with a small project?
Yes, and we recommend it. A small, well-defined first project lets both sides see how the working relationship feels before committing to more.
How do you calculate outsourcing costs?
Most of our specialists work at $30 an hour. For defined projects we quote a fixed price, and for recurring work a monthly fee. Hours or a fixed price are agreed in writing before any work starts, and you set your own price to your client.
Do you work with international agencies?
Yes. We have worked with partners and clients in the USA, UK, Australia, Canada, Europe and beyond since 2007. We have offices in India and the USA.
Can you handle urgent assignments?
Often, yes, depending on the size of the task and our current commitments. Tell us the deadline and we will confirm honestly whether we can meet it before we accept the work.
Can we scale resources based on workload?
Yes. Retainers and dedicated arrangements can be adjusted with notice as your workload grows or slows.
Who owns the deliverables?
Once paid for, the work belongs to you or your client as agreed in writing. We do not reuse client work or claim it as our own without permission.
How are revisions handled?
Reasonable revisions within the agreed brief are included. Changes to the brief or scope are discussed and agreed before extra work begins.
What happens if project requirements change?
We discuss the change, explain any effect on timeline or cost, and continue once you agree. Nothing extra is billed without your approval.
Can we outsource website maintenance?
Yes. Website maintenance and webmaster work is where SEO Fleet began in 2007. We handle updates, backups, security, monitoring and change requests for your clients’ sites.
Do you offer complete website development?
Yes. We design and build websites in WordPress, custom PHP and ecommerce platforms, from your designs or ours.
Can you provide regular reports?
Yes. We provide task logs for you and client-ready reports or dashboards in your branding, weekly or monthly as agreed.
How do we get started?
Send an outsourcing inquiry describing what you want to outsource. We review it, arrange a call to understand your business and clients, and then send a proposal with scope, timeline and pricing.
Outsourcing prices
How much does it cost to outsource to SEO Fleet?
Most of our specialists work at $30 an hour. We also offer fixed monthly plans for each service and fixed prices for defined projects, all agreed in writing before work starts.
Why is your hourly rate so much lower than local agencies?
Our team is based in India, where costs are lower. Ahrefs’ survey of 439 SEO providers found that most charge $75 to $100 an hour. We pass the difference on to you so you can keep a healthy margin.
Can I resell your services at my own price?
Yes. You set your own prices for your clients and keep the difference. Because our rates are well below typical local agency rates, there is room for a healthy margin.
What is included in the hourly rate?
The specialist’s time, a senior review of the work, project management and standard tools. Paid third-party tools or placements are agreed separately.
Do you offer discounts for agencies with many clients?
Yes. Partners who send us several clients or a steady monthly volume can ask for partner pricing. We quote it in writing.
Is there a set-up fee?
Most plans have no set-up fee. New PPC account builds and some technical projects have a one-off set-up fee, quoted before you commit.
Is there a minimum contract?
No long-term contract. Monthly plans run month to month with 30 days’ notice.
Which currencies can I pay in?
We invoice in US dollars by default and can quote in pounds or Australian dollars on request.
When do I pay?
Monthly plans are billed at the start of each month, and hourly work is billed monthly with a detailed timesheet. Payment terms for projects are agreed in the written quote.
Can I hire a dedicated specialist?
Yes. You can reserve a named specialist for a fixed block of hours each month, from 40 hours, at our standard hourly rate.
How do I get an exact quote?
Send an outsourcing inquiry with the service, the number of clients or sites, and any deadlines. We reply within one business day with a written quote.
Are the plan prices on this page final?
They are our standard starting prices. Large sites, competitive markets or extra work can change the price, and we always confirm it in writing before work starts.
Services you can outsource to us.
Still have a question? Ask us directly.
You don’t need another department, another specialist or another complicated vendor relationship. You need a team that understands your requirements, respects your commitments and takes responsibility for the work.
Tell us what you’re looking to outsource. We’ll review your requirements and discuss a practical way to work together.
Offices in Greater Noida, India, and Leicester, North Carolina, USA